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Bill Payment & Invoicing

Browse Bill Payment & Invoicing

Norfolk Southern allows customers to manage accounts, set up electronic billing, and pay invoices online. Learn how to establish a line of credit with NS, how to obtain refunds, and how to pay nonfreight and intermodal storage charges.


eFreightBill -- To manage your account online today, log on to AccessNS and sign up for eFreightBill.

Electronic Billing Using Electronic Date Interchange -- Norfolk Southern allows customers to receive and pay freight bills electronically. Learn about electronic data interchange and electronic funds transfer options.

ACH Draft Plan -- Learn how to simplify your payment approval process and ensure payment is made within credit terms.

Finance Charge -- Norfolk Southern's credit policy includes a finance charge for freight bills that remain unpaid and undisputed beyond credit terms. 

Establishing Credit -- Learn how to establish credit with Norfolk Southern.

Extension of Credit (Rule 300) -- Learn about Norfolk Southern's credit policies.

Contract Refunds -- Learn how to request a refund or check on the status of a request.

Pay Nonfreight Invoices -- Leases, easements, grade crossing projects (Federal Aid), property damage, and scrap sales are types of nonfreight invoices.

Pay Intermodal Storage Charges -- Charges are applied for equipment storage after expiration of free time.